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Problems in call centers, what you need to know. As we have seen so far, call centers have many advantages. However, it is necessary to highlight two key issues that we have more or less already [...]

The keys to successful telemarketing, what you need to know. Telemarketing must pursue an effective strategy to develop the activity of a call center in Tunisia. Call center agents should not [...]

How effective is telephone sales in your hotel? What you need to know. What is the conversion rate of your hotel’s reservation service? We seem very interested in the conversion statistics [...]

Training in prospecting and making appointments by phone, what you need to know: The acquisition of customers by telephone is often considered a stressful time, especially at the beginning. In [...]

what does a call center agent do? A call center agent makes, takes and manages calls in a call center. This involves taking calls and advising you or sometimes taking customer feedback into [...]

How to build a telephone increase, what you need to know : Many companies still rely on telephone inquiries. As a result, potential customers are often tired and difficult to convince. Therefore, [...]

How to sell quickly by phone to cold prospects? : What you need to know. Today, I want to give you the best advice from Art Sobczak’s book Smart Calling. It took me a long time to practice [...]

Selling on the phone is a difficult, even dangerous task! You’ve probably spent hours getting negative responses and wondering what the miracle method is? How do you generate interest? With [...]

Training in prospecting and in making appointments by phone : The basic notions Making appointments by phone is essential to develop a new clientele and thus compensate for the mandatory loss of [...]

Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]