Formation

How to build a telephone increase, what you need to know : Many companies still rely on telephone inquiries. As a result, potential customers are often tired and difficult to convince. Therefore, [...]

Call center: 10 tips for retrieving scripts from incoming calls, what you need to know.   Call center: How to greet customers or prospects without scaring them ?   1 – Introduce [...]

How to sell quickly by phone to cold prospects? : What you need to know. Today, I want to give you the best advice from Art Sobczak’s book Smart Calling. It took me a long time to practice [...]

Customer service telephone answering is crucial and strategic for a company. The call center agents responsible for this task are the first ambassadors of the brand or product they represent. For [...]

Essential words to sell Here are 11 essential words to sell you need to understand to become a pro! It is important to specify that there are several schools of thought, however, we prefer this [...]

Terms of the sale: R.O.I – Return On Investment ! ROI is a financial ratio used to measure and compare the profitability of an investment. Generally, the ROI is based on the following [...]

Selling on the phone is a difficult, even dangerous task! You’ve probably spent hours getting negative responses and wondering what the miracle method is? How do you generate interest? With [...]

Training in prospecting and in making appointments by phone : The basic notions Making appointments by phone is essential to develop a new clientele and thus compensate for the mandatory loss of [...]

Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]

How to double your results with sales calls: What you need to know Very few salespeople and sales managers use the phone every day. But when it comes to an unexpected call, most people hesitate. [...]