Archives

How to build a telephone increase, what you need to know : Many companies still rely on telephone inquiries. As a result, potential customers are often tired and difficult to convince. Therefore, [...]

Call center: 10 tips for retrieving scripts from incoming calls, what you need to know.   Call center: How to greet customers or prospects without scaring them ?   1 – Introduce [...]

How to sell quickly by phone to cold prospects? : What you need to know. Today, I want to give you the best advice from Art Sobczak’s book Smart Calling. It took me a long time to practice [...]

The worst cold calling techniques still in use, what you need to know. There have always been some of the worst cold calling techniques that have ever been misused. Improve your prospecting and [...]

Telephone prospecting firm We are different, but to what extent? Prospecto a telephone prospecting firm different, what you need to know. We are often asked if we sell leads, if we guarantee [...]

The B2B business development agent The B2B business development agent goes by many names: inside sales representative, prospector, canvasser, salesperson… There is no doubt that he or she [...]

How do I choose the best CRM for my company? What you need to know. You will surely remember our article on “What is a CRM?“. Here we are at the stage of shopping for it! In case the [...]

How do I build an effective sales script for my telesales team? What you need to know. The telesales process, also known as telephone prospecting or telemarketing, is a powerful business lever. [...]

What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]

A quality reception for a good customer relationship, what you need to know. The phone reception of a customer service is crucial and strategic for a company. The call center agents responsible [...]