Training

Not everyone feels comfortable on the phone. And it’s even harder to feel comfortable advocating for yourself. However, advertising is the foundation of your business as an entrepreneur. If [...]

The worst cold calling techniques still in use, what you need to know. There have always been some of the worst cold calling techniques that have ever been misused. Improve your prospecting and [...]

After a period of intensive efforts to better understand and serve your clients, you took a well-deserved break this summer. Unfortunately, as you skillfully built the largest sandpits in Playa [...]

Telephone prospecting firm We are different, but to what extent? Prospecto a telephone prospecting firm different, what you need to know. We are often asked if we sell leads, if we guarantee [...]

The B2B business development agent The B2B business development agent goes by many names: inside sales representative, prospector, canvasser, salesperson… There is no doubt that he or she [...]

Letter from an employee who is passionate about the phone prospecting business… After a few descriptions of my job to my entourage, a few points bothered me. I realized that in fact the [...]

How to get past the secretary on the phone ? What you need to know. As you all know, in every battalion there is a role for every soldier. Generally, the front line soldiers are found on the [...]

How do I build an effective sales script for my telesales team? What you need to know. The telesales process, also known as telephone prospecting or telemarketing, is a powerful business lever. [...]

What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]

A quality reception for a good customer relationship, what you need to know. The phone reception of a customer service is crucial and strategic for a company. The call center agents responsible [...]