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Training in prospecting and in making appointments by phone : The basic notions Making appointments by phone is essential to develop a new clientele and thus compensate for the mandatory loss of [...]

Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]

The worst cold calling techniques still in use, what you need to know. There have always been some of the worst cold calling techniques that have ever been misused. Improve your prospecting and [...]

After a period of intensive efforts to better understand and serve your clients, you took a well-deserved break this summer. Unfortunately, as you skillfully built the largest sandpits in Playa [...]

Telephone prospecting firm We are different, but to what extent? Prospecto a telephone prospecting firm different, what you need to know. We are often asked if we sell leads, if we guarantee [...]

How to get past the secretary on the phone ? What you need to know. As you all know, in every battalion there is a role for every soldier. Generally, the front line soldiers are found on the [...]

How do I build an effective sales script for my telesales team? What you need to know. The telesales process, also known as telephone prospecting or telemarketing, is a powerful business lever. [...]

TOGETHER WE ARE STRONGER! Here are some tips to guide you to convert a lead into a customer after having concluded the sale of the said LEAD received. We have the expertise, the technology and [...]

What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]

A quality reception for a good customer relationship, what you need to know. The phone reception of a customer service is crucial and strategic for a company. The call center agents responsible [...]