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Not everyone feels comfortable on the phone. And it’s even harder to feel comfortable advocating for yourself. However, advertising is the foundation of your business as an entrepreneur. If [...]

The worst cold calling techniques still in use, what you need to know. There have always been some of the worst cold calling techniques that have ever been misused. Improve your prospecting and [...]

Telephone prospecting firm We are different, but to what extent? Prospecto a telephone prospecting firm different, what you need to know. We are often asked if we sell leads, if we guarantee [...]

How do I choose the best CRM for my company? What you need to know. You will surely remember our article on “What is a CRM?“. Here we are at the stage of shopping for it! In case the [...]

How to get past the secretary on the phone ? What you need to know. As you all know, in every battalion there is a role for every soldier. Generally, the front line soldiers are found on the [...]

How do I build an effective sales script for my telesales team? What you need to know. The telesales process, also known as telephone prospecting or telemarketing, is a powerful business lever. [...]

TOGETHER WE ARE STRONGER! Here are some tips to guide you to convert a lead into a customer after having concluded the sale of the said LEAD received. We have the expertise, the technology and [...]

What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]

A quality reception for a good customer relationship, what you need to know. The phone reception of a customer service is crucial and strategic for a company. The call center agents responsible [...]

Any company that wants to expand its customer base must sooner or later choose the most effective way to identify new customers and engage them with its brand, services and business. Of course, [...]