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Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]

How to double your results with sales calls: What you need to know Very few salespeople and sales managers use the phone every day. But when it comes to an unexpected call, most people hesitate. [...]

Relationship marketing is a concept that is becoming more and more popular in a world where relationships have become more important, especially with the advent of the Internet. – What is [...]

Would you like to learn how to sell more products and services? A question I often get asked by entrepreneurs is, “Annie, I think I’m a good salesperson, but I’m having trouble [...]

Have you heard of the 4Colors method? Dr. William Marston, a lawyer and psychologist, developed this analysis tool that would allow us to understand and decipher the main traits of our [...]

Generating leads, or in other words detecting new leads, is a very important marketing activity if you want to optimize your website, to make it more powerful. However, the maneuver is not [...]

Still looking for a free CRM software that will help you manage your customers and contacts? Rest assured, there are some very good and beneficial solutions in 2019. We suggest you discover the [...]

The customer service industry will experience its biggest digital shift to date, as customer experience leaders look to expand channels, leverage analytics, embrace automation and integrate the [...]

Do your employees have the right amount of spontaneous customer contact? The authors of a study conducted among 115 French companies and 25,000 employees identified 4 major groups of more or less [...]

As of September 15, 2018, teletherapy is covered by Medicare. These remote consultations, which are done via video conferencing, are reimbursed at the same rate (70%) as a consultation in a local [...]