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The keys to successful telemarketing, what you need to know. Telemarketing must pursue an effective strategy to develop the activity of a call center in Tunisia. Call center agents should not [...]

How to start integrating a call center in your company? You are a company and want to create your own call center or customer relationship center? This is a great idea. You are probably starting [...]

Call center: 10 tips for retrieving scripts from incoming calls, what you need to know.   Call center: How to greet customers or prospects without scaring them ?   1 – Introduce [...]

The future of call centers : The customer relationship center, what you need to know There are three generations of call centers, with the call center centered on the telephone, the customer [...]