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For a few years now, Social Selling in B2B – prospecting for customers via the digital professional network – has been on everyone’s lips. Objective: to acquire B2B customers [...]

HOW TO MASTER TELEPHONE PROSPECTING: GUIDE AND TIPS Telephone prospecting, which is part of cold calling, represents a great challenge for many entrepreneurs. However, by using telephone [...]

CRM: A tool to help your business grow? Behind the acronym “CRM” lies a solution that could be of help to you. This abbreviation of« Customer Relationship Management »is in fact a [...]

HOW TO BE GOOD AT COLD CALLING Cold calling can be an effective way to build customer relationships and increase revenue. To make cold calling work for you and your client, you need to follow a [...]

NetSuite: comprehensive enterprise resource planning, a multi-functional tool, is often associated with the image of a “Swiss Army knife”, being a masterpiece in the field of ERP [...]

Monday CRM…a fairly powerful CRM solution, monday.com offers a powerful CRM solution to meet the needs of sales teams and synchronize their activities. With an intuitive and easy to use [...]

Hubspot CRM Hubspot CRM: To synchronize all your activities,Knowing your customers in order to send them the right messages at the right time and through the right channel remains a top priority [...]

Zoho CRM Offered at a reasonable price…it is one of the most powerful CRMs that can exist on the market ! Zoho CRM Offered at a reasonable price, Zoho CRM is especially designed for small [...]

How customer service works is a strategic issue for all companies that want to build customer loyalty. Well thought-out customer service enables us to provide a customer experience throughout the [...]

Problems in call centers, what you need to know. As we have seen so far, call centers have many advantages. However, it is necessary to highlight two key issues that we have more or less already [...]