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Archives

Home » Archives for April 2021
 How to sell quickly over the phone to cold prospects ?
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 15 April 2021

How to sell quickly over the phone to cold prospects ?

How to sell quickly by phone to cold prospects? : What you need to know. Today, I want to give you the best advice from Art Sobczak’s book Smart Calling. It took me a long time to practice [...]

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 A quality reception for a good customer relationship
By Tiburce Melome
In Board, Formation, New, Training
Posted 3 April 2021

A quality reception for a good customer relationship

Customer service telephone answering is crucial and strategic for a company. The call center agents responsible for this task are the first ambassadors of the brand or product they represent. For [...]

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 TM Solution and A@Z merge and become Prospecto
By Tiburce Melome
In New, Nouvelle
Posted 3 April 2021

TM Solution and A@Z merge and become Prospecto

VICTORIAVILLE, February 20, 2019 – TM Solution partners Jean-Pierre Gagnon and Pascal Tanguay announce the merger of their company with Christina Boilard of Drummondville-based A@Z Net [...]

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 Eleven (11) essential words that every sales professional should know
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 2 April 2021

Eleven (11) essential words that every sales professional should know

Essential words to sell Here are 11 essential words to sell you need to understand to become a pro! It is important to specify that there are several schools of thought, however, we prefer this [...]

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 Prospecto Teleprospecting for appointment setting!
By Tiburce Melome
In New, Nouvelle
Posted 2 April 2021

Prospecto Teleprospecting for appointment setting!

Today, no one can question the rapid development of telecommunications tools, and it goes without saying that this evolution has only consolidated the role of call centers. Currently, there are [...]

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 Prospecto: the call center to propel your business!
By Tiburce Melome
In New
Posted 2 April 2021

Prospecto: the call center to propel your business!

Call center, customer relationship center or contact center, these different names refer to the platforms that are responsible for establishing connections between the company and its customers. [...]

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 HOW TO CREATE AN EXCEPTIONAL CUSTOMER EXPERIENCE STRATEGY?
By Tiburce Melome
In Board, New, Training
Posted 1 April 2021

HOW TO CREATE AN EXCEPTIONAL CUSTOMER EXPERIENCE STRATEGY?

Customer experience, customer relations, customer service, etc. All of these terms have the word “customer” in them, but they don’t directly relate to you. How many of us look [...]

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