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Home » customer service
 Seven (7) tips to optimize your sales and grow your profits.
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 29 March 2021

Seven (7) tips to optimize your sales and grow your profits.

Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]

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 What a customer expects from customer service
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 10 March 2021

What a customer expects from customer service

What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]

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 The prospecting process compared to keyword research
By Tiburce Melome
In Board, Conseil, New, Nouvelle, Training
Posted 10 March 2021

The prospecting process compared to keyword research

Any company that wants to expand its customer base must sooner or later choose the most effective way to identify new customers and engage them with its brand, services and business. Of course, [...]

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 A well-targeted prospecting
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 7 March 2021

A well-targeted prospecting

Choose the right fruits It takes a very good strategic action to convert a prospect into a customer. We regularly hear business leaders say that their products and services are aimed at all [...]

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 Why entrust customer relationship management to a call center?
By Tiburce Melome
In Board, Conseil, Formation, New, Nouvelle, Training
Posted 7 March 2021

Why entrust customer relationship management to a call center?

Why entrust customer relationship management to a call center? Why entrust customer relationship management to a call center, what you need to know Customer satisfaction is nowadays essential for [...]

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 The art of attracting cold prospects
By Tiburce Melome
In Board, New, Training, Uncategorized
Posted 5 March 2021

The art of attracting cold prospects

The art of attracting cold prospects, what you need to know. Whether in a private or professional setting, we are sometimes confronted by the art of attracting prospects. We have all been [...]

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