Do your company’s sales change between times of plenty and times of scarcity? If so, you’re not alone. Many businesses face similar fluctuations. However, simple changes can often [...]
What a customer wants from customer service, what you need to know. It’s a very human reaction to get good value for money these days. When someone buys or wants to buy a product, they [...]
Any company that wants to expand its customer base must sooner or later choose the most effective way to identify new customers and engage them with its brand, services and business. Of course, [...]
Choose the right fruits It takes a very good strategic action to convert a prospect into a customer. We regularly hear business leaders say that their products and services are aimed at all [...]
Why entrust customer relationship management to a call center? Why entrust customer relationship management to a call center, what you need to know Customer satisfaction is nowadays essential for [...]
The art of attracting cold prospects, what you need to know. Whether in a private or professional setting, we are sometimes confronted by the art of attracting prospects. We have all been [...]