5 EXAMPLES OF CALLING PLANS FOR TELEPHONE SALES

When you make phone calls, you only have a few seconds after the greeting to get the caller’s attention. If you don’t know what to say or what the real reason for your call is, the conversation will be over before it starts.

Your potential customer will not stay on the other end of the line and find a good excuse or objection to hang up. To avoid this, it’s best to use a phone script.

Today, we’ll show you five examples of classic but effective telephone scripts for cold calling.

Example 1

Hello Mr. (…). I am (…) from (…).

I know that you already have wholesale suppliers of screws for the machines you build. But I saw that you are planning to open a new branch in (…).

I am (…) in (…) and we have a branch in that city. So we can deliver your screws quickly.

Maybe we could sit down together and think about what we can offer you. What do you think about this?

Example 2

Hello, is this Mr. …? (Please wait for the caller’s reply).

I am (…) from the company (…). I am contacting you about your internet subscription. We have learned that you are not satisfied with the service offered by your current provider.

Our company can offer you customized solutions that meet your expectations.

In this context, I would like to meet with you to discuss the solution that meets your needs and learn that we can make you a special offer.

Would you be available for a consultation?

Example 3

Good afternoon,

Would it be possible to speak with (…)? (Please wait for your prospect to say “yes”).

My name is (…), at (…).

I know your time is valuable. So I will briefly explain the reason for my call.

I have just seen on your website that you are looking for several sellers. We can offer you our services to find the best candidates.

Would you like to discuss this possibility with me? (Please wait for the potential client’s response).

The answer is no.

Thank you very much! If you have no further questions, have a nice day!

The answer is yes

Thank you very much! If you have no further questions, have a nice day!

Fourth example

Have a nice day (…). I am trying to reach (…), please… (expect a “yes” from the potential client).

I am (…) from (…). I am calling about (…).

I saw that you have published a proposal and are looking for a supplier for (…). Actually, our business is (…) and we can help companies like yours.

I would like to make an appointment with you to explain the benefits of our solution. (Wait for the answer of the interested party).

All right, I’ll leave you a phone number in case you have any other questions. Have a nice day!

Example 5

Hello, my name is (…) and I am from (…).

You recently visited our booth at the (…). I would like to know your opinion about our IT security solution (listen carefully to the person’s comments).

I am glad you are interested. I would like to take this opportunity to arrange a meeting with you and provide you with more information. (Listen actively)

Thank you very much for your time. I wish you a good day.

A brief explanation of these 5 acquisition phone call plan examples.

As you can see, there are several steps in these examples that should not be overlooked.

First, you need to introduce yourself in a courteous manner. Ideally, you should personalize the call by mentioning something you have in common or know about your prospect.

Next, you should speak briefly about the reason for your call. For example, in the first script, you don’t need to explain that the screws you offer are high quality. Nor do you need to say that you can deliver them within 24 hours.

The other tip is not to beat around the bush. So it’s important that you know who you are calling and what you want to offer them. Use social media to find out what your potential customers’ needs, problems, interests or buying intentions are. This way, you’ll find a valid reason to call and it will be easier for you to pique their interest.

When you design your script for the call, you will receive thousands of different responses. The same caller may greet you with a smile in the morning and hang up in the afternoon. In short, there are no rules that determine how your caller will react.

The last tip is to equip yourself with the right tools. Phone software can help you work effectively with your phone script. For example, a CRM can help you edit forms, create reasoning tools, integrate checkboxes or create drop-down lists.

This tool allows you to easily integrate your contacts’ data. This way, you can display or update them at the time of the call. In addition, a CRM gives you the possibility to share the information you have collected with other employees.

Thus, in a prospect file, you can easily find their previous interactions with your company. This improves your telemarketing processes and makes you even more productive.

Conclusion

If you want to be successful in your canvassing campaign, you need to build a quality contact file. Once you’ve done that, you can research possible prospects. This should be the norm before you make a call. Gather information that you feel is important. Look for crucial details and stay on top of new prospects who interact with your business.

The more research you do, the more interesting your approach will be and the smarter your questions will be.

Finally, remember that the interview plan is not a guide that you must follow to the letter. During the conversation, try to get a good understanding of the situation and the interviewer’s answers and steer the conversation in that direction. This means that you must be able to improvise without forgetting the essential elements of your conversation, and this is exactly what the telephone script is for.

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