How customer service saves the world
As of September 15, 2018, teletherapy is covered by Medicare. These remote consultations, which are done via video conferencing, are reimbursed at the same rate (70%) as a consultation in a local [...]
Tips and tricks to improve your customer service
Service quality, which is often considered a bad parent, should nevertheless be considered an important issue in business: Good customer service helps support the customer in choosing their [...]
Six (6) solutions to improve your customer service
Managing a customer contact center is complex, especially since the pace of work leaves no room for improvisation. Modern telephony technologies make it possible to analyze the difficulties [...]
