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Outsourcing telemarketing services allows you to focus on your core business. By delegating this service to a call center specialized in this type of activity, you can achieve the objectives of [...]

Outside of certain industries and business models, customer service is usually done over the phone. When the customer service we provide to our customers is not good enough, we tend to assume [...]

What is an e-mailing campaign?   An e-mail campaign consists of sending a series of e-mail messages simultaneously to a predetermined base of customers or prospects. This e-mail approach is [...]

When it comes to closing deals, first contact is a delicate art. There are no second chances to make an effective first impression. You must do everything in your power to ensure that your [...]